Telephone communication is still one of the most important touchpoints in business when it comes to reaching leads, assisting customers, and securing sales in today’s business world. However, balancing business calls, particularly across multiple channels or locations, can be difficult, labor-intensive, and ultimately result in missed opportunities.
That’s where Smith. ai comes in. Their call-related phone features are engineered to make communication easier, improve efficiency in communication, and provide your customers with a professional voice, giving them a sense of consistent brand experience right from the first call, till the last goodbye.
Whether you’re a solo entrepreneur or a growing business, we provide the tools you need to fully manage your phone presence all without the additional hardware or complication. Let’s dive into how Smith. ai’s telephony services function, AI Receptionist, how are they unique, and how do they encourage you to provide amazing customer interaction while easily saving your time and money in the process?
Use Your Current Phone Number
You do not need to change your number to upgrade your phone services. With Smith. ai, you can transfer your existing landline or mobile phone number straight from your carrier for free.
This smooth transition means that:
- Existing clients are, a little confused
- No disruption of your call flow
- You don’t have to go to the trouble of reprinting business cards, ads, or online listings
As long as you already have a business number, we’ll ensure you keep it and have the full Smith experience. ai’s sophisticated cellular infrastructure.
Obtain a Dedicated Local or Toll-Free Number
Before doing that, don’t have a business number yet? We’ve got you covered. Smith. ai gives you a unique phone number, local or toll-free that is your very own.
Have your new number everywhere you communicate:
- On your website and social media
- In email signatures and outreach campaigns
- Across text and live chat interactions
- You may use this as your official caller ID for outbound calls
This dedicated number offers brand consistency, makes it easy for customers to remember, and allows the company to manage its call activity and engagement metrics from a single dashboard.
Compatible with VoIP for Easy Integration
Smith. ai was designed to integrate into the tools you already know. Since our services are designed to work seamlessly with popular VoIP providers, you can integrate call answering into your workflow in mere seconds.
We support:
- RingCentral
- Nextiva
- Dialpad
- 8×8
- Vonage
- Jive
- Phone.com
- And many more
Our advanced VoIP integration means you can use whatever software or carrier you like and still have all the benefits of professional call answering, lead screening, and business communication support.
Business Caller ID for Outgoing Calls
The way your number displays (or does not display) to clients and prospects when you call them is one of the most overlooked, but also one of the most important components of your business communication strategy.
With Smith. ai ensures that your business number will always be displayed on their phone when our agents dial out on your behalf. Such consistency fosters trust, enhances recognition, and increases response rates. No more weird random numbers confusing your clients, they see your official business caller ID.
This is especially helpful for:
- Appointment reminders
- Sales follow-ups
- Lead outreach
- Client callbacks
- Referral check-ins
You are still the face of the interaction, even if we are the ones taking the call.
Enhanced Local Caller ID for Outreach Campaigns
Want to increase pickup rates and engagement in your outbound campaigns? Smith. ai provides local caller ID matching, letting you buy as many numbers with area codes that match the leads you’re going after.
Why this matters:
- People are much more likely to answer calls that come from a local number.
- You can build a local presence — even if your business is national.
- The numbers can be assigned to different campaigns, geographic areas or other parameters for accurate tracking and attribution.
- Especially for domains such as home services, law, and real estate, this has shown to improve connection rates.
Call Forwarding with Conditions: You Control Your Call Flow
Why you should hire us to handle your calls? Smith. ai features conditional call forwarding so you can decide exactly when and how your calls get forwarded to our virtual receptionists.
You can set your forwarding preferences to:
- Only send Smith unanswered calls AI
- Route calls at certain times (e.g. evenings or weekends)
- Basler based on area code or caller type
- Forward Overflow calls when your internal team is busy
And best of all, our conditional call forwarding integrates with all major carriers and VoIP services, so you don’t have to switch providers or purchase any new phones. We utilize what you already possess.
Crisp and Clear Sound for All Your Calls
Call quality matters. Bad sound can annoy clients, cause misunderstandings, and damage your business image. That’s why Smith. ai leverage top-notch VoIP technology to guarantee clear sound on every inbound and outbound call.
Our phone system includes:
- HD audio codecs
- Echo cancellation
- Noise reduction
- High-speed infrastructure
So if your clients call from mobile, landline, or VoIP, they’ll enjoy professional, high-definition conversations every time.
SMS Instant Call Notification
Want to keep tabs without checking your dashboard or email every few minutes? Smith. ai to send instant SMS notification after every call.
You’ll get a text that has:
- Caller’s name
- Phone number
- Email (if captured)
- Summary of the call
That means you can immediately see who called, what they wanted, and if you need to take any follow-up action. Whether in the field, in a meeting, or on vacation, you’ll never miss a beat.
These alerts are particularly helpful for:
- Teams that need to remain responsive without constantly logging in to the software
- Lawyers, healthcare workers, real estate agents and other on-the-go professionals
Why Smith? Making It Easier — 24-hour AI Phone Services
Here’s what makes our phone services different from the rest:
Designed for Growth
Smith. ai isn’t merely a phone agent — it’s an engine for scaling your business. From outbound lead follow-ups to intricate call insights, each feature is designed to let you convert more leads and serve more clients.
No Hardware Required
No phones to buy, no complex hardware to set up, no technology team to hire. Everything works seamlessly with the devices and platforms you already use.
Available 24/7
You never miss a potential business opportunity with our around-the-clock response to complaints, even when your office is closed.
Bilingual Support
We have agents who speak both English and Spanish to help you broaden your reach and make additional connections.
Built-In Spam Blocking
We proactively block known spam and robocalls so that you can save time and avoid phone fatigue.
What’s Included with Smith. ai Phone Services?
Every plan includes:
- A business phone number (or use your one)
- Appointment set Call answering & live receptionist support
- Call your number from your ID
- Call forwarding & routing
- High-definition VoIP audio
- Call summaries & recordings in full
Live chat, SMS follow-up, outbound sales calls, and full lead intake automation are optional add-ons.
Last Remarks
Smith. ai Introduces a Smart Way to Handle Business Calls, With Professionalism, Flexibility, and Technology Whatever your goals. whether to improve client communication and sales, cut staffing costs, our phone services are designed to drive real results.
- Keep your number
- Add a business line
- Route calls smartly
- Deliver better experiences
That’s why we offer a 14-day risk FREE trial, so you see how it works from your own desk instead of just by the words on this page, so start your trial today!
